FAQ

1. Are your extensions made from real human hair?

Yes. All Oge Luxe Hair extensions are made from 100% premium-quality human hair, carefully sourced and crafted to ensure long-lasting softness, shine, and durability.

 

2. How long does the hair last?

With proper care, Oge Luxe Hair can last 1–3 years or longer depending on your install method, maintenance routine, and how often it’s worn.

 

3. What is the processing and shipping time?

Processing takes 2–4 business days, and shipping typically takes 3–5 business days for domestic orders. International delivery may take 7–10 business days, depending on your location and carrier.

 

4. Do you accept returns or exchanges?

Due to the nature of our products and for hygiene reasons, all sales are final. However, if you receive an incorrect or defective item, please contact our support team within 3 days of delivery for assistance.

 

5. How do I care for my extensions?

Use sulfate-free shampoo and conditioner, wash gently in lukewarm water, and always air dry when possible. Limit heavy oils and heat, and store your extensions in a silk or satin bag to maintain longevity and shine.