At Oge Luxe Hair, we take pride in providing a smooth and reliable shopping experience from start to finish. Each order is carefully processed, quality-checked, and packaged with care before leaving our facility.

Processing Time:

Orders typically require 2–4 business days for processing prior to shipment. During high-volume periods or sales, please allow up to 5–7 business days for processing.

Shipping Time:

Once shipped, domestic orders usually arrive within 3–5 business days, while international delivery may take 7–10 business days, depending on your location and selected shipping method. You’ll receive a tracking number via email once your order has been dispatched.

Order Accuracy & Delivery:

Please ensure all shipping details are entered correctly at checkout. Oge Luxe Hair is not responsible for delays or lost packages due to incorrect addresses or carrier issues once your order has been shipped.

Returns & Exchanges:

Due to the nature of our products, all sales are final. For hygiene and quality-control reasons, we do not accept returns or exchanges once hair has been opened, worn, or altered.

If you receive an incorrect or defective item, please contact us within 3 days of delivery at [insert support email] with your order number and clear photos, and our team will promptly assist you.

We value your trust and satisfaction, and we’re committed to delivering the quality and service you expect from a luxury brand.